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Business Office Receptionist - Family Practice Clinic
Crittenden Community Hospital has an immediate opening for PRN Business Office Receptionist at Family Practice Clinic.

The primary job of the Receptionist is to be of assistance to the practice’s patients. This person is the initial contact with patients when they enter the practice the receptionist is there to make the patients visit a smooth and hassle-free experience.

1.Books, coordinates and reschedules patient’s appointments. Relays necessary messages to the staff.
2.Maintains and updates current information on physician’s schedules ensuring that patients are scheduled properly.
3.Answers telephone, screens calls, takes messages, and provides information.
4.Answers questions regarding patient appointments.
5.Oversees waiting area, coordinate patient movement, reports problems or irregularities.
6.Greets and registers patients in a prompt, pleasant, and helpful manner.
7.Verifies necessary billing information for recording in the medical record and in the practice management system.
8.Make copies of insurance cards.
9.Handout HIPAA forms & financial polices and obtain signatures.
10.Ask patients to complete patient history forms.
11.Send patient to cashier to make payment for visit. Print encounter form to nurses station after payment is made.
12.Request charts from medical records to be sent to clinic or lab areas.
13.Print and distribute the next day’s schedule. Check each account for any needed info.
14.Attends meetings as required.
15.Have patients sign medicare forms
16.Copy photo ID’s
17.Hand out patient satisfaction surveys on Monday and Tuesday
18.Copy Prescription Cards
19.Handle walk in messages for Bonnie
20.Clean work area once a week
21.Works all returned mail.
22.Fill in as Cashier, Scheduler, Clerk

Performs other duties as assigned.

Education:High School Graduate.
Experience:Medical Office secretarial or receptionist experience preferred.
Word processing and computer experience.

Work may require hand dexterity for telephone and machine operation.
Sitting for extended periods of time.

Category II

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