Job Posting
Cashier/Receptionist
Crittenden Community Hospital has an immediate opening for PRN Cashier/Receptionist to float between Marion Family Practice Clinic and Fredonia Family Care Clinic.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Books, coordinates and reschedules patient’s appointments. Relays necessary messages to the staff.
2. Maintains and updates current information on physician’s schedules ensuring that patients are scheduled properly.
3. Answers telephone, screens calls, takes messages, and provides information.
4. Answers questions regarding patient appointments.
5. Oversees waiting area, coordinate patient movement, reports problems or irregularities.
6. Greets and registers patients in a prompt, pleasant, and helpful manner.
7. Verifies necessary billing information for recording in the medical record and in the practice management system.
8. Make copies of insurance cards.
9. Handout HIPAA forms & financial policies and obtain signatures.
10. Ask patients to complete patient history forms.
11. Send patient to cashier to make payment for visit or sign waiver. Check patient in after payment is made.
12. Attends meetings as required.
13. Have patients sign applicable Medicare forms
14. Copy photo ID’s
15. Hand out patient satisfaction surveys
16. Handle walk in messages for Clinic Secretary
17. Clean work area once a week
18. Works all returned mail
19. Compute end of day Provider visit totals and send email
20. Collect all co-pays, deductibles and other patient payments.
21. Works closely with collection person to assure payments are made at the window.
22. Answer phones, schedule appointments, transfer calls and take messages when needed.
23. Balance end of date payments received and report to the CBO.
24. Sets recorder at the end of day for appropriate Physician on call.
25. Receive packages, and distribute deliveries.
26. Prints daily schedule and checks for collection issues. Make notes for receptionist and puts notes into computer account.
27. Ensures waivers are signed as appropriate.
28. Verifies doors are locked at the end of the day
29. Performs other duties as assigned.
QUALIFICATIONS:
Education: High School Graduate
Experience: Medical Office secretarial and coding experience preferred.
EXPOSURE CATEGORY:
Category II
Crittenden Community Hospital is an Equal Employment Opportunity Employer.
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